F.A.Q.

Q: What are your store hours? Q: What is your return policy?
Q: Do you have gift cards? Q: Do you accept Ace Rewards Cards?
Q: What forms of tender do you accept at Tri-State? Q: I would love to work at your store. Can I apply online?
Q: Can my business set up a charge account? Q: Do you have layaways?
Q: Do you do special orders? Q: Do you sell Hunting/Fishing licenses and tags?
Q: What are your store locations? Q: Does Tri-State ever give back to the community?
Q: Can I access your wedding registry online? Q: Can I buy your merchandise online?

Q: What are your store hours?
A: Our hours are
Moscow: Mon-Sat 8am-8pm, Sun 10am-6pm
Moses Lake: Mon-Sat 9am-7pm, Sun 10am-6pm
Coeur d’Alene: Daily 9am-7pm
Lewiston: Mon-Sat 9am-7pm, Sun 10am-6pm

We are closed on Christmas, Thanksgiving and New Years Day. Back to top

Q: What is your return policy?
A: With The Receipt With your receipt we can immediately refund the price of an item, trade for like item or we can provide you with an In-Store Credit! We try to make returns as “Hassle Free” as possible for the convenience of our customers.

A: Without The Receipt Without receipt money cannot be refunded. We can, however, trade for like item or provide you with an In-Store Credit. Back to top

Q: Do you have gift cards?
A: Yes, we do have Tri-State Gift Cards. They are valid at any of our Six Store Locations. Back to top

Q: Do you accept Ace Rewards Cards?
A:No. Unfortunately, at this time; we aren’t able accept Ace Rewards Cards. Back to top

Q: What forms of tender do you accept at Tri-State?
A: We accept Cash, Single-Party Checks, Travelers Checks, Tri-State Gift Cards, Visa, MasterCard, Discovery Card and American Express. Back to top

Q: Do you sell Hunting/Fishing licenses and tags?
A: Yes. However; we can only accept Cash, Checks and Credit Cards for their purchase. Back to top

Q: Can my business set up a charge account?
A: Yes! We are happy to provide Charge Accounts to Local Businesses. Just contact us. Back to top

Q: Do you have layaways?
A: Yes, we offer Layaways. 20% Down will hold your Layaway for 90 Days. Back to top

Q: Do you do special orders?
A: We will happily place a special order with any vendor/brand that we carry. We want to make sure you have exactly what you need and special orders are one way we can make that happen. In most cases we will even pay for the shipping. Stop on in and talk to any salesperson to get the process started. Back to top

Q: I would love to work at your store. Can I apply online?
A: We are not currently set up for people to Apply Online. However; we do have an Online Application Form here. Just print it, fill it out and bring it to our Business Office. Back to top

Q: What are your store locations?
A: We have stores in Moscow, Idaho; Moses Lake, Washington; Coeur d’Alene, Idaho; Lewiston, Idaho and our sister store Sportsman & Ski Haus in Kalispell, Montana and Whitefish, Montana. Back to top

Q: Does Tri-State give back to the community at all?
A: Yes we do! Tri-State donates to a large number of local non-profit charities and organizations each year. You can find out more here. Back to top

Q: Can I access your wedding registry online?
A: At this time we don’t provide a Wedding Registry online. Our Moscow location, however, does provide an in-store Wedding Registry that’s available to local-area residents only. Back to top

Q: Can I purchase your merchandise online?
A: At this time we don’t provide Merchandise Purchases Online. Instead; we invite you to come in and view our merchandise first-hand while experiencing our award winning service. Back to top

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